Three loads to dry one towel set. That is a symptom, not a habit. So is a drum that turns but stays cool, a burning smell at startup, or a squeal that fades once things warm up. Heat problems and motion problems have separate causes. We test both before touching a part. Brook Highland dryers get diagnosed first. Describe it to us, or fill out the quote form.
Taking calls until 5:00 PM CT

We take service calls in Brook Highland and nearby Lake Purdy, Meadowbrook, Highland Lakes, and Cahaba Heights, including ZIPs 35094, 35203, and 35205.
Almost always airflow. Lint collects in the duct, the blower slows, and moist air stays in the drum. We measure exhaust flow and inspect the vent run before touching internal parts, since a duct problem imitates a heater problem closely.'
Usually yes. No-heat faults come from fuses, thermostats, and elements — bolt-in parts on most models. We check the cause of the failure too, because a blown thermal fuse often means the vent overheated the machine.
Both. Electric dryers fail at elements and fuses. Gas models add igniters, flame sensors, and gas valve coils. The diagnosis path differs, so tell us which type you have when you call us.
Noisy, mostly. Thumping usually means drum rollers or a bearing wearing flat. Left alone, a failed roller can scar the drum or strain the motor, so it's better handled while it's still just noise.
Not fully. We can narrow it down by phone if you describe the sounds, smells, and error codes. The real diagnosis needs hands and meters on the machine.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote →