Glasses come out gritty. A film sits on plates. Water stands in the bottom hours later. We treat each of those as a separate clue — spray arms, inlet valve, drain, or heat. The wash cycle gets watched, not assumed. Dishwashers in Decatur kitchens see hard use around holidays. Get a second opinion before you replace the unit: call us or fill out the quote form.
Taking calls until 5:00 PM CT

We cover Decatur ZIPs 35601, 35602, 35603, 35609, 35612, 35615, 35640 and 35643, plus Trinity, Priceville, Hartselle and Athens.
We run the machine and watch it fail. Fill, wash, drain, and heat each leave clues. We pull error codes where the model supports them, then test the suspect part directly instead of guessing from the symptom alone.
No. Often it's a blocked filter, a clogged sump, or a drain hose issue at the disposal. The pump gets blamed more than it deserves. We check the easy path first, then test the pump motor and check valve.
Usually yes. Intermittent leaks come from a gasket that seals until the load shifts, or a seal that weeps under pressure. We run cycles and inspect with the panel off to see exactly where water escapes.
We're glad to take those. Bring us whatever you were told, and we'll test it ourselves. Sometimes the earlier call was right. Sometimes a control board diagnosis turns out to be a sensor or a wiring connection.
Not always. Old floors flex, and that alone can cause walking. We check leveling feet, load balance, then suspension rods or the shock absorbers. The fix is often smaller than people expect.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote →