Check three things. Is the freezer cold but the fresh food side warm? Is water pooling under the crisper drawers? Is the compressor running nonstop? Each symptom points somewhere different: a blocked defrost drain, a tired evaporator fan, a failed damper. We test before we replace parts. Homes in Dothan reach us the same day they call. Describe what you see, or use the quote form.
Taking calls until 5:00 PM CT

We repair appliances across 36301, 36302, 36303, 36304, 36305, 36312, 36321 and 36345, plus nearby Kinsey, Taylor, Midland City and Headland.
We start with your description, since sounds and timing narrow things fast. Then we measure compartment temperatures, inspect the evaporator for frost, test the fans, and check electrical components with meters. Guesswork replaces parts; testing replaces the right one.
Frost on the rear panel usually means the defrost cycle stopped working. Heater, thermostat, sensor, or board are the usual suspects. Left alone, the frost blocks airflow and the fresh food side warms up. Worth looking at soon.
Unplugging it and letting it thaw overnight often restores cooling for a while. That's useful information, not a fix. If cooling returns after a thaw, the defrost system is the culprit and it will fail again.
Depends on the failure. A relay, fan, gasket, or drain clog is usually a sensible repair on almost any age unit. Sealed-system damage on a very old fridge is a different conversation. We tell you which side you're on.
Look at the water line and the freezer temperature. If the freezer is above about 10 degrees, ice will not form right. Also lift the ice arm and make sure it moves freely. Tell us what you saw when you call us; it narrows the diagnosis fast.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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