Run the checklist. Is the freezer frosting over while the fresh food side warms? Is water pooling under the crisper drawers? Does the compressor run nonstop, or not at all? Each answer points somewhere different: defrost heater, drain line, start relay, sealed system. We confirm with readings, not guesses, at Moody addresses. Describe what you hear and see, then reach us or the quote form.
Taking calls until 5:00 PM CT

We take calls across Moody's ZIPs — 35004, 35015, 35048, 35052, 35054, 35094, 35112, and 35120 — plus nearby Leeds, Margaret, Argo, and Trussville.
We start with your description, since sounds and timing narrow things fast. Then we measure compartment temperatures, inspect the evaporator for frost, test the fans, and check electrical components with meters. Guesswork replaces parts; testing replaces the right one.
Frost on the rear panel usually means the defrost cycle stopped working. Heater, thermostat, sensor, or board are the usual suspects. Left alone, the frost blocks airflow and the fresh food side warms up. Worth looking at soon.
Unplugging it and letting it thaw overnight often restores cooling for a while. That's useful information, not a fix. If cooling returns after a thaw, the defrost system is the culprit and it will fail again.
Depends on the failure. A relay, fan, gasket, or drain clog is usually a sensible repair on almost any age unit. Sealed-system damage on a very old fridge is a different conversation. We tell you which side you're on.
Yes. Bring us the symptom and whatever you were told. We run our own checks in your Moody kitchen or laundry room and tell you what the tests show.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote →