Symptom checklist: milk sours early. Ice cream turns soft. The back wall grows frost. The compressor runs and runs without a break. Water pools under the crisper drawers. Any one of those points somewhere specific — defrost system, door seal, condenser, or control board. We test before we replace parts. Mountain Brook homeowners can walk us through the signs, or write them into the quote form.
Taking calls until 5:00 PM CT

We cover Mountain Brook and nearby Cahaba Heights, Birmingham, Homewood, and Irondale, including ZIPs 35015, 35021, 35060, 35064, 35068, 35094, 35119, and 35142.
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We start with your description, since sounds and timing narrow things fast. Then we measure compartment temperatures, inspect the evaporator for frost, test the fans, and check electrical components with meters. Guesswork replaces parts; testing replaces the right one.
Frost on the rear panel usually means the defrost cycle stopped working. Heater, thermostat, sensor, or board are the usual suspects. Left alone, the frost blocks airflow and the fresh food side warms up. Worth looking at soon.
Unplugging it and letting it thaw overnight often restores cooling for a while. That's useful information, not a fix. If cooling returns after a thaw, the defrost system is the culprit and it will fail again.
Depends on the failure. A relay, fan, gasket, or drain clog is usually a sensible repair on almost any age unit. Sealed-system damage on a very old fridge is a different conversation. We tell you which side you're on.
Yes. Many homes here have stacked or closet units. We pull, service, and reset them carefully, and we check the vent run while we are back there.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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