Checklist time. Does the drum fill? Does it spin? Does water drain out? Does the machine walk across the floor? Your answers narrow the problem to a pump, a belt, a lid switch, or an unbalanced suspension. We work through that list before opening anything up. Washers in Phenix City laundry rooms see heavy weekly loads. Ring us with your answers, or submit the quote form.
Taking calls until 5:00 PM CT

We repair appliances across 36867, 36868, 36869, 36870, and 36877, plus Ladonia, Smiths Station, Opelika, and Valley.
We check power at the outlet, then the door or lid switch, then the control. Many no-start washers have a safety switch that never closes, so the machine believes it is unsafe to run. The diagnosis tells us which one.
Usually yes, since leaks trace to hoses, a tub seal, or a cracked dispenser rather than the whole machine. We find the water path first. If the failure is structural, we say so plainly instead of selling parts.
Residue builds in the gasket, dispenser, and drain path, especially on front loaders. We clean and inspect those areas and check whether slow drainage is leaving water behind. Habits matter too, so we explain what to change.
Both. We service front loaders, traditional top loaders with agitators, and high-efficiency impeller models. As an independent company we repair all major brands, and we carry common pumps, valves, belts, and switches for frequent failures.
Sometimes, depending on the route that day. Ladonia and Smiths Station stops often free up an afternoon slot. Call us early and we will tell you honestly what is open.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote →