Symptom checklist: milk sours in three days, freezer builds frost on the back wall, the compressor runs and never rests, water pools in the crisper drawer. Any one of those is a clue. Two of them narrow it fast. We test airflow, defrost timing, and door seals before we touch a part. Bring your fridge complaint to us in Prattville β describe it or in the quote form.
Taking calls until 5:00 PM CT

We take service calls across Prattville ZIPs 36066, 36067, 36068, 36022, and 36008, plus nearby Millbrook, Pine Level, Holtville, and Montgomery.
We start with your description, since sounds and timing narrow things fast. Then we measure compartment temperatures, inspect the evaporator for frost, test the fans, and check electrical components with meters. Guesswork replaces parts; testing replaces the right one.
Frost on the rear panel usually means the defrost cycle stopped working. Heater, thermostat, sensor, or board are the usual suspects. Left alone, the frost blocks airflow and the fresh food side warms up. Worth looking at soon.
Unplugging it and letting it thaw overnight often restores cooling for a while. That's useful information, not a fix. If cooling returns after a thaw, the defrost system is the culprit and it will fail again.
Depends on the failure. A relay, fan, gasket, or drain clog is usually a sensible repair on almost any age unit. Sealed-system damage on a very old fridge is a different conversation. We tell you which side you're on.
Yes. Bring us the symptom and what you were told. We run our own tests on the part in question and tell you what we find, even if it matches the first answer.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home β us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote β