Run this checklist. Milk sours early. The freezer frosts over. The compressor hums nonstop. Water pools under the crisper drawer. Any one of those points somewhere specific: a bad defrost heater, a stuck damper, a leaking door seal, a clogged drain line. We diagnose before we quote parts. Describe your fridge's behavior on the quote form, or talk it through with us, Satsuma.
Taking calls until 5:00 PM CT

We work throughout Satsuma in ZIPs 36505, 36512, 36521, 36525, 36571, 36572, 36601 and 36602, plus nearby Saraland, Chickasaw, Prichard and Plateau.
We start with your description, since sounds and timing narrow things fast. Then we measure compartment temperatures, inspect the evaporator for frost, test the fans, and check electrical components with meters. Guesswork replaces parts; testing replaces the right one.
Frost on the rear panel usually means the defrost cycle stopped working. Heater, thermostat, sensor, or board are the usual suspects. Left alone, the frost blocks airflow and the fresh food side warms up. Worth looking at soon.
Unplugging it and letting it thaw overnight often restores cooling for a while. That's useful information, not a fix. If cooling returns after a thaw, the defrost system is the culprit and it will fail again.
Depends on the failure. A relay, fan, gasket, or drain clog is usually a sensible repair on almost any age unit. Sealed-system damage on a very old fridge is a different conversation. We tell you which side you're on.
Often yes. Tell us the brand, the noise, and when it started. We can narrow the likely causes over the phone, then confirm with hands-on tests at your home.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home β us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
Rather not call? Get a free quote β