Two loads to dry one load. Drum spins, no heat. Heat, no spin. A thumping that matches each rotation. A burning smell near the end of the cycle — stop there and unplug it. We ask what changed and how long ago, then check airflow before parts. That order matters. Citronelle dryer calls begin with a few questions. Use the quote form or call us and describe what you noticed.
Taking calls until 5:00 PM CT

We take calls across Citronelle ZIPs 36521, 36522, 36529 and 36560, plus nearby Satsuma, Saraland, Semmes and Chickasaw.
Almost always airflow. Lint collects in the duct, the blower slows, and moist air stays in the drum. We measure exhaust flow and inspect the vent run before touching internal parts, since a duct problem imitates a heater problem closely.'
Usually yes. No-heat faults come from fuses, thermostats, and elements — bolt-in parts on most models. We check the cause of the failure too, because a blown thermal fuse often means the vent overheated the machine.
Both. Electric dryers fail at elements and fuses. Gas models add igniters, flame sensors, and gas valve coils. The diagnosis path differs, so tell us which type you have when you call us.
Noisy, mostly. Thumping usually means drum rollers or a bearing wearing flat. Left alone, a failed roller can scar the drum or strain the motor, so it's better handled while it's still just noise.
Yes. One washer, one range, one freezer — that is a normal call for us. Tell us the symptom on the phone so we load likely parts before we leave.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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