Milk turning early? Ice cream soft in the freezer but the fridge feels cold? Those two clues point different directions. So does frost building on the back wall. So does a compressor that runs without pause. We sort symptoms before we open anything. Bring us your list — temperatures, noises, when the defrost cycle seems to skip. Citronelle refrigerator visits start with that conversation. Reach us or use the quote form.
Taking calls until 5:00 PM CT

We take calls across Citronelle ZIPs 36521, 36522, 36529 and 36560, plus nearby Satsuma, Saraland, Semmes and Chickasaw.
We start with your description, since sounds and timing narrow things fast. Then we measure compartment temperatures, inspect the evaporator for frost, test the fans, and check electrical components with meters. Guesswork replaces parts; testing replaces the right one.
Frost on the rear panel usually means the defrost cycle stopped working. Heater, thermostat, sensor, or board are the usual suspects. Left alone, the frost blocks airflow and the fresh food side warms up. Worth looking at soon.
Unplugging it and letting it thaw overnight often restores cooling for a while. That's useful information, not a fix. If cooling returns after a thaw, the defrost system is the culprit and it will fail again.
Depends on the failure. A relay, fan, gasket, or drain clog is usually a sensible repair on almost any age unit. Sealed-system damage on a very old fridge is a different conversation. We tell you which side you're on.
Yes. One washer, one range, one freezer — that is a normal call for us. Tell us the symptom on the phone so we load likely parts before we leave.
Tell us what you hear, smell, or see. Grinding? Puddle? Blinking code? Small details narrow the list of likely causes before we ever pull the machine away from the wall.
A technician runs through a checklist: power, controls, sensors, motors, seals, drainage. We test instead of guessing, then walk you through the actual fault and your repair options.
Some faults are worth fixing today. Others mean the appliance is near the end. We tell you which is which, then complete the repair once you say go.
Ask these of anyone you let into your home — us included. Call and we'll answer all five before you book anything.
Describe the fault, approve the written quote, get it fixed. Starting takes about a minute.
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